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Tri Nguyen; Thong Bui; Giang Vo

Why people want to work, not be worked

Effects of leadership on frontline employees' commitment to service quality - the case of F&B among Vietnamese people

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ISBN: 978-613945935---3
Verlag: LAP Lambert Academic Publishing
Format: Flexibler Einband
160 Seiten; 220 mm x 150 mm, 2019


This book aims to decode frontline employees' psychology. It might be of great assistance to corporate levels and human resources of a company or even investors who want to integrate into Vietnamese food and beverage industry. Workforce is a sustainable competitive advantage. Hence, strategies in management are vital. Leaders are supposed to consciously change their behaviors to meet the subordinates. This book has practical recommendations. Grab one for yourself?

Biografische Anmerkung zu den Verfassern

Nguyen, Tri
This book will help you come up with ideas of how to be a perfect leader in your employees' eyes.